Our Products

Bank Connect

Out of the box support for all your bank contact center needs from checking balance to transacting.

Hospital Connect

Out of the box solution for hospital front desk from giving information about doctor’s availability to making appointments.

Delivery Connect

Out of the box solution for your delivery agencies to enable customers with an easy to use channel for logistics functions like package booking, shipment tracking etc.

Smart Connect

If you are a small and medium scale business, we can provide you an easy to implement a digital channel to strengthen your operations.

Our Process

Define

1

A business user can use our templates to define the uses cases that needs to be supported by the call center. The templates allow you to take the inputs in simple English in a pre-defined format.

Convert

2

Our Auxilium Platform will convert the user defined templates to active virtual agents in a short time. The conversion and verification of the templates can take from a few hours to a few days. You can choose a cloud platform of your choice to host these virtual agents.

Upload

3

Your system admin can upload the new virtual agents and partially updated virtual agents to the cloud provider of your choice. This will be facilitated through our Auxilium platform. The upload process can take just a few minutes.

Implement

4

Your system admin can decide when to go live with the new /updated virtual agents. These virtual agents can augment your existing human agents. The virtual agents will allow transfer to human agents for escalation as well as on customer request.

Make your customer connect consistent and cost effective